FAQ
Frequently asked questions
Payments, tokens, downloads and licenses — all in one place. Can't find the answer? Contact support.
How do I get my files after purchase?
Instantly. After checkout the asset appears in your Profile → Purchases with a Download button. Access is lifetime, and every future update of the asset is free.
What are tokens and how do they work?
Tokens are the internal currency of premium plans. Standart grants 1,000 and Diamond — 5,000 tokens monthly. Token prices on assets are always lower than cash prices, and tokens stack when you renew your plan.
What does each access type mean?
Free — anyone can download. Standart/Diamond — included in the matching subscription (Diamond covers both). Premium — one-time purchase for money or tokens. Exclusive — a limited buyout with a fixed number of copies.
Can I get a refund?
We review refunds case by case within 14 days of purchase. If an asset is broken or not as described, we will fix it or refund you — just open a support ticket with the details.
Which Minecraft versions are supported?
Every asset lists its supported versions on the product page. Most recent builds target 1.20.x–1.21.x and import via WorldEdit (.schem) or Amulet (world files).
Still have questions?
Open a support ticket — the studio usually replies within 24 hours.
Contact support